C. Cretors & Company has been synonymous with concession equipment for generations—and their website needed to work just as hard as their machines do. When True Productions partnered with Cretors, the mission was bigger than a visual refresh: it was to turn Cretors.com into a modern platform that supports customers across the full lifecycle—discovering equipment, keeping it running, and ordering what they need without friction. A major focus of the build was revamping e-commerce to better serve operators day to day—especially through subscriptions for supplies, so customers can get essentials delivered on a schedule with discounted pricing and free shipping. We also helped Cretors bring their service reputation online in a serious way. The site now includes a Technical Support portal where customers can search by serial number or model to find manuals, parts diagrams, and wiring diagrams, plus a dedicated experience to purchase OEM parts by machine family, model, or serial number—so technicians and operators can move from “What do I need?” to “Order placed” fast. And because Cretors builds equipment to last, we extended that longevity into training: the site supports an online technical training program designed to help technicians learn “anytime, anywhere,” reinforcing a maintain-and-maximize mindset instead of replace-and-rebuild. Beyond the website, True Productions continues to support Cretors with social media management and marketing communications, keeping the brand active, consistent, and product-forward across channels—so the digital presence matches the legacy: durable, dependable, and built for the long run.